Scientific and Process Technology

Field Service Technician

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About the job

Company Description

Our client is a leading manufacturer of automation solutions for chemical analysis in laboratories worldwide. With over 40 years of experience and a commitment to innovation, they strive to deliver the highest reliability and cost-effectiveness in modern laboratories. Their dynamic and modern approach enables them to provide optimal solutions in the constantly evolving automation industry.

Job Description

  • We are seeking a highly motivated Laboratory Technician / Field Service Technician to join our client’s expanding team in Germany.
  • In this role, you will be responsible for commissioning, installing, and providing training on our automation solutions at customer sites.
  • Additionally, you will perform regular maintenance, troubleshoot electrical or mechanical challenges, and provide technical support to our customers via phone or email.
  • You will play a crucial role as the primary link between customers and the company.

Key Responsibilities

  • Commission, install, and train customers on automation solutions at their sites.
  • Perform regular maintenance to ensure smooth operation of equipment.
  • Troubleshoot and resolve electrical or mechanical challenges as they arise.
  • Provide technical support to customers via phone or email.
  • Document service activities using state-of-the-art technology.
  • Act as the main point of contact between customers and our company.


  • Completion of a chemical vocational training program.
  • Interest in electronics or mechanics.
  • Ideally, two years of experience as a chemical laboratory technician or chemical technician.
  • Strong systematic and logical work methods, with excellent manual skills.
  • Excellent communication skills and confidence in customer interactions.
  • Proactive, self-responsible, and hands-on oriented.
  • Fluent in both German and English, both spoken and written.
  • Willingness to travel within Germany from Monday to Friday, with hotel stays (possibly abroad).
  • Possession of a class B driver’s license.

What they offer

  • An interesting and varied job in an industry with a future.
  • Opportunities for growth and development within a dynamic and innovative company.
  • A supportive and collaborative work environment.
  • Competitive salary and benefits package.

If you are passionate about laboratory automation and have the skills and qualifications we are looking for, we encourage you to apply for this exciting opportunity.